Shipping policy

Shipping Policy

Shipping & Delivery Policy

At Elite Mart, we take pride in offering Free Worldwide Shipping on all orders. Our goal is to provide you with the best shipping options, no matter where you live.

1. Processing Time

All orders are processed within 1–3 business days. You will receive a notification email with a tracking number once your order has shipped.

2. Shipping Estimates

Because we source our "Elite" collection from specialized global suppliers to keep prices low, shipping times vary by location So the estimated time 5-7 working days.

Please note: These are estimates. Factors like customs delays or peak holiday seasons may impact delivery times.

3. Tracking Your Order

Once your order ships, you will receive an email containing a tracking link. Please allow 48–72 hours for the tracking information to update in the system.

4. Customs & Duties

Elite Mart is not responsible for any custom fees or import duties applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. However, please contact us if you have issues, and we will do our best to help you locate your items.